Services
Service runs deep in our roots.
We were built to serve. From our time in the military through the launch of our business, service is fundamental to everything we do. Whether you need a full blown CEMS shelter, an expedited spare part or an expert eye to evaluate your existing equipment, STI can answer the call. Your needs come before ours, it’s just how we roll.
Well Equipped to Serve.
Just leave it to us. We match your site-specific needs with the best available technology and organize it into a compliant solution offering a complete turn-key CEMS you can be confident in. This starts with our on-site assessment services all the way through system certification.
Our CEMS integration and solutions are 100% designed, built, and supported by us. No project is too small or too big. From our shop in Waldron Arkansas we manufacture everything from single rack systems to fully-loaded equipment shelters. End-to-end Project Management means we juggle multiple suppliers, decisions, details and the meticulous nature of regulatory compliance. Instead of you.
We approach every opportunity to consult, quote, sell or service with our very best in expertise and with the utmost integrity.
Well Equipped to Serve.
Just leave it to us. We match your site-specific needs with the best available technology and organize it into a compliant solution offering a complete turn-key CEMS you can be confident in. This starts with our on-site assessment services all the way through system certification.
Our CEMS integration and solutions are 100% designed, built, and supported by us. No project is too small or too big. From our shop in Waldron Arkansas we manufacture everything from single rack systems to fully-loaded equipment shelters. End-to-end Project Management means we juggle multiple suppliers, decisions, details and the meticulous nature of regulatory compliance. Instead of you.
We approach every opportunity to consult, quote, sell or service with our very best in expertise and with the utmost integrity.
Integrating Trust.
The health of your equipment is vital to meeting your compliance obligation. Which is why getting to the bottom of what you truly need is our #1 priority. STI offers clients an honest value, our highest level of expertise, and the most reliable support. We are proud of our clients’ uptime records, their trust in us, and our personal relationship with them. Get the advice that’s best for you and your equipment, not what’s best for our bottom line.
On-Site Assessments ensure we NEVER bait and switch
Nothing defines the actual scope of work better than a site-walk, ensuring the accuracy of bids, staff safety, and quality solutions. That’s why STI always recommends an on-site assessment before starting any project, so we fully understand your needs. Whether you choose our turnkey solution or use us as a consultant, you can trust that our assessment will deliver the most accurate and cost-effective plan possible, giving you total confidence in your purchasing decision.
You don’t always need new stuff
Not everything “broken” needs to be replaced.Years of experience in retrofitting for obsolete equipment means we know a thing or two about maximizing the life of existing systems. We work around what you already have to extend the life of your equipment as best we can. We only sell what is in the best interest of your equipment life and your company’s budget.
Make us obsolete
Of course, STI offers training to staff upon installation of every new CEMS we install. But as an add-on to our maintenance contracts, we offer CEMS training to in-house personnel on an as-needed or ongoing service. We promise to help you get the most out of your equipment.
PASS is practically predictive.
PASS Remote Support Service offers you the closest thing to predicting equipment problems that our industry has. With 24/7/365 data monitoring and collection, our team is able to track the nuanced behavior of your equipment over time. So we alert you to potential component failures before they occur. This allows you to plan for strategic repairs when it’s convenient to you, instead of reacting to catastrophic surprises. Pair PASS with access to the largest and most experienced team of experts in the country and you have more than just an extra layer of confidence, you have control.
Retrofit to Repair, We've Got the Parts You Need—Fast.
From retrofitting obsolete equipment to performing regular maintenance, our parts inventory is a crucial piece of keeping our commitment to maximizing uptime. Whether you are a seasoned customer or have never called on us before, be confident we will have what you need and will get it to you fast.
Retrofit to Repair, We've Got the Parts You Need—Fast.
From retrofitting obsolete equipment to performing regular maintenance, our parts inventory is a crucial piece of keeping our commitment to maximizing uptime. Whether you are a seasoned customer or have never called on us before, be confident we will have what you need and will get it to you fast.
Know Who You’re
Doing Business With.
Being an independent integrator means we can hand-pick the best solutions in the market based on your site-specific needs and your industry. We’ve always surrounded ourselves and leaned on the knowledge and wisdom of the industry’s most experienced CEMS technicians and suppliers. With a varied and impressive stack of integration partners in our pocket, we can offer clients in any industry the solution that fits their needs best.